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Posted:                 26 September 2019

Location:               London

Salary:                  Competitive 

Specialism:           IT

Sub specialism:    Management

Job type:              Contract 

Job level:             University
working hours :   Full-Time

Contact:                Ross keen-haudin, randstad technologies


We are seeking for an experienced IT Operations Manager with 10-20 years working on construction focused projects. 
Your team will be responsible for managing cloud based services and on site IT facilities for 500-2000 users.
  • have a strong relevant IT background 
  • Experienced in managing IT services.
  • A background of working in the construction sector is preferred but not essential.
  • Experienced in managing the implementation and maintenance of mission critical services (budget, plan, resources, deliverable and dependency).
  • Knowledge and experience of Printing and Network services.
  • Experience in Mobile device management system
  • Understanding of SCADA
  • Looking for the right person to start straight away so get in touch ASAP to find out more details on this great opportunity.
  • itil,itil v3
  • Degree (or equivalent) in CS Studies OR Construction Engineering combined with strong experience in IT
  • Itil qualified
  • Good level of experience of managing third party both contract management and technical aspects.
  • Proven experience in ITIL service management implementation and usage or equivalent operational framework.
  • Proficient in ITSM tools.
  • Strong knowledge 
  • Experience with IT platforms: Office 365, Azure, Active Directory, Exchange, SharePoint.
  • Familiar with Cyber and Information Security standards and requirements (EU and UK).
  • Responsible for  internal IT services and outsourced and IT mobilization of about 20 construction sites (structured cabling, networking, interim and permanent Internet connectivity, desktop equipment, tablets, videoconferencing, etcetera). Mobilization includes scoping, subcontracting, implementation.
  •  Establish an ITIL oriented operational environment.
  • Monitor and control the IT services and their underlying infrastructure, to insure optimal operational status (job scheduling, backup, routine maintenance, patching, upgrades, resource monitoring).
  • Problem management with several specialized IT departments of the parent groups of the joint venture and the supply chain.
  •  Manage outsourced service desk, incidents and requests and arise to internal and third-party support, including problem management (trend analysis and prevention).
  • Monitor of IT service levels provided by third parties, performance indicators and service level agreement compliance.
  • Manage IT Portal (IT Service Management), including IT assets and knowledge base (both users facing and internal).
  • Chair Change Advisory Board and manage the change process
  • Identity and access management, with aim to optimize Joiners, Movers and Leavers process either by means of automation or coordination with other teams.
Randstad Technologies Ltd is acting as an Employment Business in relation to this vacancy.
To apply and for more further detail please contact on 0117 311 6452

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