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SENIOR CUSTOMER SUPPORT ANALYST JOB IN LONDON


Posted:                  01 Day ago

Closed Date:        20 Feb 2020

Location:             City of London, London

Salary:                 £30,000 - £40,000/per year

Specialism:          IT

Sub specialism:   Support

Job type:              Permanent

Working hours:   Full-Time

Job Details:

We are looking Senior customer support analyst to support the global head-quarters with all elements of IT support.

Requirements:

The ideal candidate must required  graduate degree in computer science (or similar), experience delivering IT support, experience supporting Office 365,  cloud skills, good work ethics, Proven experience supporting VIPs and  must have Microsoft certified solutions expert (MCSE).

Duties:

Your roll will be Identify user training opportunities and conduct training sessions with users on areas of desktop and mobile equipment, Provide front line, user focused support for incidents and requests reported to the IT Service Desk via telephone, walk-in, email and chat, maintain the desktop, printing, mobile and AV equipment of the office and As a member of the central support technology team, you will assist in providing all UK users with quality IT customer services and maintain the office IT equipment.

Benefits:

You will be offer Competitive bonus scheme and Competitive pension scheme.


Please Note that due to a high level of applications, we can only respond to applicants whose skills & qualifications are suitable for this position.


Randstad Technologies Ltd is a leading specialist recruitment business for the IT industry. 


To apply and for further details please contact on 0117 311 6469 and send your updated CV to Pax Kongolo at   pax.kongolo@randstad.co.uk


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